Returns and exchanges

In order for you to be entitled to return the product, the product must be in the same condition as when you received it :

We will not be able to grant credit for packages that did not reach us.

In accordance with the Consumer Protection Law in Israel, a cancellation fee of 5% of the total transaction, or NIS 100 (whichever is lower) will be collected from the customer.

The products can be returned up to 14 days after receiving the package

In order for you to be eligible for a return, your products must be in the same condition as you received them, without signs of use, with tags, and in their original packaging.

To start a return, you can contact us by email here


Did you receive a damaged or incorrect product? There is nothing to fear !

Contact us by email here